Defective
Covered by warranty: 100% guarantee on all manufacturer defects for one year or for however long the student is enrolled in the program.
NOT covered by warranty: Loss of item (including theft). Damage due to abuse such as dropping the item. Damage due to improper handling or a lack of proper maintenance.
Please click on the links below to troubleshoot product issues before you process a defective transaction. Many issues can be fixed by following the troubleshooting guide and can reduce the number of unwarranted replacements.
- Flat Iron
- Curling Iron
- Hair Dryer
- Shear Care Guides and Videos
- WAHL Clipper Maintenance Guide
- WAHL Blade Alignment Troubleshooting Guide
UPS labels for defective items will be sent via email within 48 hours of submitting your order
Address for this Request:
ERSKINE REEVES BARBER ACADEMY
552 N MANNHEIM ROAD SUITE B
Tel:
Email:
Request Details
Please complete one card per defective item.
| Program | Category | Item # | Reason | Student Name | Start Date | Quantity | Comments | Attachments | Action |
|---|---|---|---|---|---|---|---|---|---|
|
|
|||||||||